Frequently Asked Questions

Everything you need to know about shopping at BSW Liquor

Do I need to be of legal age to purchase from BSW Liquor?

Yes, you must be 18 years of age or older to purchase alcohol. A valid government-issued photo ID is required for all deliveries and in-store pickups to verify age.

What are your shipping and delivery options?

We offer local delivery within specific zones and shipping across the province. Shipping rates and delivery times are calculated at checkout based on your location and the size of your order.

Can I order online and pick up my items in-store?

Absolutely. Select the 'In-Store Pickup' option at checkout. You will receive an email notification as soon as your order is ready for collection at our retail location.

What is your return policy for alcohol products?

Due to safety and regulatory standards, we can only accept returns on unopened products that are in saleable condition within 14 days of purchase, provided you have the original receipt.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, and Google Pay for online transactions. In-store, we also accept Debit and Cash.

Do you offer discounts for bulk or wholesale orders?

Yes, we provide special pricing for large events, weddings, and corporate orders. Please contact our support team directly for a custom quote on bulk purchases.